Once again she said that the sound was still good. When this happens, the iphone treats your voice like background noise and attempts to filter it. My index finger was up close to the noise canceling mic on the back of the phone and my palm was down by the regular mic. I did this while she stayed on the line. So I am hoping that Apple does something with the iOS 7 software that will fix this issue for us 5/5S owners in a later update, but it could just as well be a hardware issue which a software update won't be able to fix. Jan 19, 2014 8:13 PM in response to cfpmike When that technology really work , you can really see ear the difference. In response to Zeerah2006. When I talk on the left side of my face, I received many complaints from the people I'm speaking to that I sound muffled; to the point where they ask me to repeat things over, want me to call them back b/c of the bad connection and complaints about trying to listen very hard to understand what I'm saying. In response to blkpurrl, Question: I am going to go to an Apple Store and see what they can do. Seems like I should have my answer, looks like this problem has been out here for months. Try to contact apple with our source but no luck . More If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker. To me it sounds like either the mic is of poor quality, which probably isn't the case since talking into it in speaker phone mode works just fine, or it is the algorithm being used to detect the faces proximity to the screen. Jan 19, 2013 6:53 AM in response to coleen1 I'm having exactly the same problem. I am pretty frustrated with this, as I have been a longtime iPhone user (iPhone, iPhone 3, iPhone 4, and now iPhone 5). I read on another post it is an issue with Apple's attempt at noise cancelation when making calls when background noise is present. ****.... Nov 16, 2013 6:32 AM in response to Zeerah2006 Question: Q: Sound from earpiece muffled on iPhone x. If an iphone5 call any other phone , no issue . Rainman10101, Nov 27, 2012 7:20 AM in response to coleen1, User profile for user: This is making me think that it may be problem with the new iPhone iOS 7 update. Jan 19, 2014 6:03 PM in response to docbrown04 I beleive this may be the issue. No issues of a muffled sound [on either side of face when speaking]. In response to coleen1. This caused whoever was on the other line to hear my voice all muffled. Q: Question: I believe when the case is hinged open to the back it rubs against the rear mic and also my voice is directed up between the case and flipped lid. Going to the settings and turning off the noise canceling microphone or putting a small piece of tape over the microphone is really not a good option for me. As you are aware the iPhone 5 has 3 mics. The sound get very poor, tunnel/robot sound a like . In response to coleen1. It's the people on the other line that don't! Test some cases out at the apple store and see what your like. To start the conversation again, simply ask a new question. Looks like no one’s replied in a while. I believe that the way I was holding my hand acted as a megaphone to the noise canceling microphone in the back. If you cover the mic completely, noice cancellation is disabled and your voice will sound normal. All postings and use of the content on this site are subject to the. When I make or receive a call, the sound is very muffled. If the app has permission to access your microphone, or if it isn't listed, contact the app developer. This is still annoying for me, as I still hold my phone wrong sometimes by accident and my friends and family yell at me about it. Dec 1, 2013 2:55 AM in response to coleen1 But my family all has new iPhones (5c and 5s), and they do not seem to be having the same issue I am, so I am just confused now. I commented in this discussion before, and my issue was very similar. Doesnt occur between iphone5 to iphone4 or other cell ou landline. The call is nowhere near what the iphone4 was . Result final : Most likely the problem is on the provider side. I had my 4s for 18 months and loved it, I've had this 5 for a few days and this is getting on my nerves! Mar 25, 2013 12:21 PM in response to coleen1 profits and stock price). So I am dumbfounded as to what it could be that is causing this annoyance. All postings and use of the content on this site are subject to the. But thru this course of trying different 5S phones, I have determined that the issue is when I speak on the left side of my face, it sounds muffled to poeple I talk to .