The cursor (arrow) reappears when I plug in a wireless mouse. To powerwash your Chromebook, log in to your Chromebook and follow these steps: Open the Settings panel on the Shelf and click Settings. The first method is preferred. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. If the steps above don't fix the problem, you can factory reset your Chromebook. On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them. Hold the paperclip in place while reconnecting the power adapter. Select the Power symbol. But by holding the power button down for just a second less, you can get to the log-in screen, as well. The normal way to restart your Chromebook is to use its 'Shut down' option: tap the notification area (the section with the WiFi, power and time) and press the top 'Shut down' icon. For at least 3 seconds, Press and hold the Power key. Wait 10 seconds. Shut Down With Hardware Try a hard reset only after other ways to fix the problem have failed. Turn off your Chromebook. I have an HP Chromebook 14. Getting started Turn on your Chromebook On the Chromebook, the power button is located at the upper-right corner of the keyboard. But you can also easily sign on to other accounts from this screen, as well. That may interfere with the button. Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. To let someone else use your Chromebook, or to switch accounts: To have your Chromebook stay awake when you aren’t using it: To keep your Chromebook awake when the lid is closed: Important: If you use your Chromebook at work or school, you might not be able to change your sleep settings. When you powerwash a Chromebook, it’s a great feeling. To fix some Chromebook problems, you might need to reset your Chromebook hardware, also called a hard reset. The cursor (arrow) reappears when I plug in a wireless mouse. I have no idea where or what the "Refresh Button is". Contact your administrator for more help. Page 6 If you already have a Google Account, enter your username and password to sign in. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. Close and open the lid. The power button is located on the right side of your Chromebook. On Chromebooks: Open the lid, then press any key or swipe the touchpad. On Chromeboxes: Move the mouse. There are 2 main ways to restart your Chromebook. A "connect" screen will appear when the Chromebook first boots up. Your Chromebook will turn off. Chrome OS devices are designed with frequent resets in mind. Ensure you do not press hard. Page 6: Create A New Google Account Select the User menu by clicking your profile picture in the bottom-right corner. The power button is located on the right side of your Chromebook. When you’re done using your Chromebook, you can sign out, put it to sleep, or turn it off. Select. In some cases, it can take up to 24 hours for the battery to charge. Other times, you may need to perform a hard reset or factory reset to fix your Chromebook . If your Chromebook converts into a tablet, press the power button. Sometimes, holding down the power button to turn your Chromebook off and then on again will do the trick. Try charging your HP Chromebook 14. Click the Powerwash button in the Powerwash section at the bottom of the screen.A dialog box appears, telling you that a restart is required. If you see your device in this list, follow the steps to reset its hardware. I have an HP Chromebook 14. Remove the power cable, then plug it back in. Second I have seen where it says to hit the Esc+Refresh+Power and this might help to regain the mouse cursor. You have to hold it. Two issues, one the mouse arrow has disappeared while using the touch pad. Shut Down From Menus. At the bottom right section of your display, select the time then ‘Sign out’ and finally ‘Shut down’. This is handy if you just want to quickly password-protect your device without actually shutting anything down. Page 6 If you already have a Google Account, enter your username and password to sign in. Connect to your network Select your wireless network from the “Select a network” list to connect to the internet. In some cases, it can take up to 24 hours for the battery to charge. Remove the power adapter, then wait several seconds. For example, if the back button on a webpage is gray, the browser isn't aware of a page to move backward to. Select Power, At the bottom right, select the time. Push the Power Button on your Chromebook to turn it back on. On tablets: Press the Power button. Wake your Chromebook up. I have a chromebook with a power button in that exact location, and if I hit it quickly, say while typing, nothing happens. Connect to your network Select your wireless network from the “Select a network” list to connect to the internet. If you have other problems with your keyboard, try these steps: Turn off the Chromebook and then turn it back on. For most Chromebooks, follow the steps below: On tablets: Press the Volume Up and Power buttons for at least 10 seconds, then release them. Acer Chromebox, ASUS Chromebox, LG Chromebase, and Samsung Chromebox, When your Chromebook starts up, release Refresh. To turn off your Chromebook completely, try one of these options: To save battery power while your Chromebook is on, you can put it to sleep by closing the lid. Scroll to the bottom of the screen and click Show Advanced Settings. Under "When idle," next to "While charging" and "While on battery," choose, At the bottom right, select the time. Two issues, one the mouse arrow has disappeared while using the touch pad. Press and hold Esc + Refresh () and press the Power button; When prompted, enter the recovery USB stick or SD/microSD card; Follow the on-screen instructions to recover your Chromebook’s operating system; A New Lease On Life. For some Chromebooks, you reset the hardware by pressing a special reset button, unplugging the power cable, or removing and re-inserting the battery. If the Chromebook won’t turn on: Periodically press the power button. At the bottom right section of your display, select the time then click on ‘Power Shut down’. Select your language settings Use the "Select your language" drop-down list to choose your default language setting. Other ways to hard reset. Do you have a Chromebook tip you’d like to share?