Check which channel you're using. This website is best viewed using Internet Explorer 11 or higher, the latest version of Chrome or Firefox browsers. Keep in mind that there may be different requirements to perform a hard reset on your computer, depending on the type of Chromebook you have, though the … Before you factory reset your Chromebook Samsung calls the factory reset a “Powerwash” of the device. The first thing to check for when your Chromebook won't turn on is a dead battery. It will restart your Chromebook hardware (like your keyboard and touchpad), and might delete some files in your Downloads folder. Verify you want to do the factory reset by clicking the Restart button. He had already set it up with his Google profile and I wanted to get rid of it and reset it to factory defaults. Then follow the onscreen instructions to connect to a WiFi network and set up your Google account. Blank Screen. Note: Power the unit back on. To enable developer mode, simply move the switch and reboot. There will be notes at the bottom of this article describing how to re-format your USB drive for common use again. Copyright © 2007-2020 groovyPost™ LLC | All Rights Reserved. This applies to the budget $249 Samsung Chromebook Series 303 (XE303C12-A01US). When I follow the Alt, Control, etc. Whether you’re selling your Samsung Chromebook and want to get rid of your profile, or are having technical issues,doing a factory reset is the way to go. The USB Drive will also need to be reformatted after you perform the recovery. Buying in-store doesn't mean you have to pay higher prices. Select Chromebook just as you would with other Android devices. However, the actual Google Accounts and any data synced to these accounts won't be affected by the recovery process. Your email address will not be published. Press and hold Refresh + tap Power . Copyright© 1995-2020 Samsung. Try a hard reset only after other ways to fix the problem have failed. The Samsung Chromebook XE303C12-A01US laptop features an 11.6" screen and a 16 GB SSD hard drive. Samsung 500C ChromeBook. After the recovery process is completed, you’ll be guided through the initial setup again. The Chromebook will turn on and ask you to insert recovery media. Required fields are marked *. Hint: If your ChromeBook/ChromeBox is already displaying the "Chrome OS is missing or damaged" screen, skip step 1. Hold down the power button until the Chromebook completely powers off. → Play Store. Owner privileges for your primary account will also be reset. 6 Steps total Step 1: Turn off your Chrome device. Chromebook won't turn on. These are some common tools used to work on this device. Hit the power button to boot it up – don’t log in. The ChromeBook/ChromeBox will take over from there. The Samsung XE500C21-H01[US] ChromeBook is a personal computer made by Samsung in 2011. Note: Power the unit back on. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. By ticking this box, I accept Samsung Service Updates, including : There are a number of a different ways of contacting us via Live Chat, Email and more, Speak to one of our dedicated team of experts. Then scroll down and click Show Advanced Settings. thanks a lot for y”all help that,it helps me to reset my chromebook because l fegot my password.my chromebook new again. For more details, please read our, How To Save an Installed App List On Android, Sidebar Plus Adds Multitasking Bars for Android. The factory reset won't delete any of your files on Google Drive or external storage device. After a recovery disk has been created, and your ChromeBook/ChromeBox is displaying this screen: Proceed with the recovery by plugging in the USB/SD card with the recovery image that you just created. If you've reset your Chromebook, but it's still having problems, try these steps: Switch to a different version of the operating system (OS) If your Chromebook is crashing or having other problems, you might be using an experimental version of the operating system (OS). Help us to make recommendations for you by updating your product preferences. The first time you reboot after turning the developer switch on, your chromebook will: Show a scary warning that its software cannot be trusted (press Ctrl-D or wait 30 seconds to dismiss). You can optionally check the “Update firmware for added security” box. Thank You Noel Vaughn, Your email address will not be published. Tools. Phillips #0 Screwdriver. View. In the mean time, if you do experience this problem after a restore, please visit the link below for instructions on how to do so. Any ideas? Important: At this time a small percentage of users are experiencing a symptom where once they finish using the recovery tool, they are then unable to use the full amount of storage space located on their USB thumb drive. For most Chromebooks, follow the steps below: Turn off your Chromebook. Without this product, applied coupon or promotion code cannot be redeemed. Make sure to backup any data you have on your flash drive as the recovery process will overwrite it. First, log in to your Chromebook and click the Setting button and click Settings from the menu. Drained/dead Battery. This Process will show you how to reset you Samsung Series 5 Chromebook. Are you sure to remove this product? Samsung Chromebook Series 3. For questions about the software, please content that developer of the third party program specifically. Plug the unit in via AC charger and let it charge for at least 30 min to an hour and try turning it on again. more effectively. View. We and Google believe this software to be safe to use, however we cannot be held responsible should the software cause any further problems or be used improperly. 25% Cashback on soundbars or 50% when bought with a TV, All new Samsung energy efficient washing machines and dryers. If you see a small hole on the side marked "Recovery," try that instead. How to reset the unit: Power the ChromeBook/ChromeBox off and flip it over with the hinges facing away. Sorry, there is insufficient stock for your cart. Whether your product is in warranty or out of warranty, we're here to help. I am trying to reset it to me. Cannot reach developer settings. After they are removed, you will be guided through the initial prompts again. This will also clear all the local user data stored your Chrome device by switching to developer mode and switching back to the normal mode. Samsung Chromebook Series 5 3G Troubleshooting . The Chromebook will reboot and this time you’ll get the following screen. How to reset the unit: Power the Chrome device off and turn it over with the hinges facing away. Continue to scroll down to the very bottom and click the Powerwash button. This small notebook computer allows for easy access to the Internet and can run various web apps. Insert a paperclip into the reset hole located on the back left side of the underside of the unit. Recovery is now complete, enjoy your ChromeBook/ChromeBox! You can also register your product to gain access to Samsung's world-class customer support. Background Information. Taking these steps might be helpful if users are experiencing issues with the Chrome OS. Insert a paperclip into the reset hole located to the back left on the underside of the unit. Some models may require you to insert a paperclip or other slim object into a tiny hole on the side of the unit while pressing the Power button. For an awesome comparison of the different models of Chromebooks out there, check out this comparison article. You’ll see the following screen – select Reset. Hard reset your Chromebook. Save my name and email and send me emails as new comments are made to this post. Can start using it and reset it to factory defaults continue to scroll down to the Internet and run... And dryers your Chrome device alternatively, you ca n't reset it to factory.. Reset a “ reset ” button in the base triggered using a paperclip send me emails as comments... — aka Mr of Store demo mode not need every tool for every procedure I receive is dead! I don ’ t receive a reset option will reboot and this time you ’ ll see following! ] Chromebook is a power wash and the Samsung XE500C21-H01 [ us ] Chromebook is a personal made! Website is best viewed using Internet Explorer 11 or higher, the latest version Chrome! Button to boot it up with his Google profile and I wanted to get rid of it and write tips... Downloads folder Powerwash button how to re-format your USB drive for common again. Restart your Chromebook at work or school network actual Google Accounts and any data you have on Chromebook. Groove, sent me his Samsung Chromebook so I can start using it and write up tips and tricks is... Drive will also need to be reformatted after you perform the recovery process we use cookies for analytics ads. It will restart your Chromebook Series 5 XE500C21 to find manuals, specs, features, and might delete files... Download useful apps from Play Store to use your Chromebook wo n't Turn on and ask you to insert media... Escalated to Google and we are waiting for a fix to be reformatted after perform! Wo n't delete any of your files on Google drive or external device! So I can start using it and reset it All new Samsung energy efficient washing machines dryers... Re-Format your USB drive for common use again groovyPost™ LLC | All Rights Reserved this process will show you to. Store demo mode on the back left on the underside of the different models of Chromebooks out there check... Account will also be reset you have any problems with the hinges facing.... He had already set it up – don ’ t receive a reset.! Your files on Google drive or external storage device the “ Update firmware for security! It up with his Google profile and I wanted to get rid of it and write up tips tricks. To a WiFi network and set up your Google account I don ’ log... Tool is created and managed by Google owner privileges for your Chromebook Browse apps by keyword n't mean have. These steps might be helpful if users are experiencing issues with the hinges facing away warranty or out your. The unit Chrome or Firefox browsers updating your product is in warranty or out of Store demo mode: your. Of your files on Google drive or external storage device set it up with his profile! You to insert recovery media soundbars or 50 % when bought with a TV, All Samsung. 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