Some critics may not appreciate the way Amazon is run, but the ability and results of its owner cannot be called into question. Whether this is a positive attribute or not can is debatable, but Amazon does not possess a trillion-dollar market capitalisation without good reason. The consumer. Presentation on JEFF BEZOS(Amazon.com) by Disha Agarwal, 6 Things You Didn't Know About Jeff Bezos (Amazon), KFC - INTEGRATED MARKETING COMMUNICATION PLAN, No public clipboards found for this slide. Now customize the name of a clipboard to store your clips. leadership Style How Bezos Makes His Decisions. You can change your ad preferences anytime. If you continue browsing the site, you agree to the use of cookies on this website. Regardless of this ethical question mark, Bezos still represents the go-to case study for many university business classes, applying everything that lecturers and experts recommend in business management: Of course, these qualities are not enough in modern business: you need a product to succeed, too. It is hard even to conceive what else will be invented by Amazon, but that is the key reason behind why he is worth $115.5bn. So, product, patience and customer service are the reasons for Amazon's impressive success. Looks like you’ve clipped this slide to already. They have the work – plenty of it – but Amazon takes it one step forward, striving to offer every staff member autonomy and confidence. Now as nice a person Bezos is, he is always challenging others. Who benefited from this service and tech innovation? With his number one style of always putting his customers first… 1. It pioneered eBook technology, digital streaming, cloud computing, and so much more. They cal him the man who can sell it all.The co-founder of Amazon,Jeff Bezos,has lot to talk about his leadership qualities,struggles and motives.Lets ponder upon them. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. But they were only possible because of what the company offered. Moreover, Jeff Bezos leadership style is unique in several ways. If you are a shareholder, you would want Jeff Bezos at the helm. The clip, which is, at times, contentious, highlights Bezos' philosophy: an ardent focus on customer service. The Customer is King Indeed, everyone has a vested interest in the success of Amazon because that is how significant an influence it has become in today's world – online and offline. In association with, A 100,000% gain in share price since 2000. See our User Agreement and Privacy Policy. Learn more. Yes: the employee. But a few big successes compensate for dozens and dozens of things that didn't work". They also allowed entrepreneurs to attain success by utilising its third-party marketplace. According to an infamous 2011 blog post by Steve Yegge, a software engineer and former Amazon employee, Bezos is hard to impress, easy to agitate and hates PowerPoint presentations. Bezos revealed in a Forum on Leadership panel that he had many influences growing up, such as his elementary school teachers, his parents, his grandfather, and Berkshire Hathaway CEO Warren Buffett. How did he become a billionaire? He also possesses Strategic Leadership by which he delivers special and unique strategies that make his organization successful. He also hates being called wrong, He is a very autocratic leader, if he doesn't like what he is hearing he will simply make the decision on his own even if he has no background knowledge on the topic. While customers may not necessarily care, Bezos' leadership style has come under fire in recent years. Also Jeff Bezos has become the 2nd richest person on the planet. Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Most importantly, consumer purchasing power greatly expanded thanks to the affordable prices instituted by Amazon. Jeff Bezos’s Leadership Style: The Top 3 Leadership Qualities of the Amazon Founder and Billionaire Entrepreneur 1. The business started life as a used bookstore, which then ballooned into an eclectic online retailer. Some branches have not succeeded, such as the Fire smartphone, but Bezos is not afraid to experiment and learn from failure – a vital attribute of any entrepreneur. And that is also what Bezos has concentrated on for the last 20 years: the mantra of 'invent or innovate'. Amazon's – and, by definition, Bezos' – achievements are widely known. But is there a missing link to all this? Disclaimer: As an Amazon Associate we earn from qualifying purchases. He has an estimated worth of $75.6 billion (as of March 2017). Various news articles and exposes by business journalists and ex-employees paint an unflattering portrait of life at Amazon: Bezos is a fierce competitor, willing to utilise questionable methods to extract the maximum out of all his subordinates. rules of e-commerce. ©2020 StartingBusiness PTE LTD. All rights reserved. "Experiments are by their very nature prone to failure. Various news articles and exposes by business journalists and ex-employees paint an unflattering portrait of life at Amazon: Bezos is a fierce competitor, willing to utilise questionable methods to extract the maximum out of all his subordinates. Just take a look at the numbers that Bezos has helped put together over the last two decades at his company: For anyone who owns stock in Amazon, works for the company or patronises the website, these figures make for happy reading. JEFF BEZOS(AMAZON)-On his Leadership 1. Recently, a 1999 interview between Jeff Bezos and a CNBC reporter has been doing the rounds. Whether it is in the retail sphere, in cloud computing, or any of the other number of projects under the Amazon umbrella, his strict adherence to this philosophy has never waivered – and to great success. Before getting into some of the complaints about the average workday at Amazon, it should be noted, too, that employees are treated as if they are the CEO. JEFF BEZOS We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. It should also be noted that Amazon promotes many workers from within, refusing to seek out external candidates when it maintains its own treasure trove of employees. Did he employ any "special" management tricks? If you are a consumer, you appreciate and desire to buy from a company owned by Bezos. If you wish to opt out, please close your SlideShare account. Credit card payments collected by DeltaQuest Media (Ireland) Ltd, Company No IE548227, Registered address: The Black Church, St. Mary’s Place, Dublin 7, Ireland. If we look at his leadership styles we will see his leadership styles are unconventional and unique. Amazon is known for putting customer service first and this is a direct result of Bezos’ philosophy of focusing on customers instead of competitors. In Brad Stone's book, The Everything Store, Stone intimates that the Amazon workplace is not the friendliest or most relaxing of environments. According to various reports, employees have a lot of control over their projects, allowing them to think outside the box and test out an idea that can potentially help Amazon flourish even more. His style of leadership includes Autocratic Leadership as he monitors everything on his own. In academic terms, it's fair to say that Bezos applies an autocratic approach to management. Leadership Style of Jeff Bezos. See our Privacy Policy and User Agreement for details. When Bezos eventually does retire from (or sell) his company, it is hard to think that shares will rally on the news. To answer these questions – and more – it is important to look closer at his leadership style – and deduce what veteran business owners and young entrepreneurs alike can learn from the man. They impacted retail businesses' ability to thrive in an evolving marketplace, too, driving eCommerce and transforming the retail environment. If you continue browsing the site, you agree to the use of cookies on this website. Amazon was the brainchild of Bezos, and everything the company continues to produce and to propose is because of his transformational vision. Sure, the achievements helped shareholders receive a handsome payday, but these advancements improved the lives of consumers and businesses. Focus on the customer. 2. Whether this is a positive attribute or not can is debatable, but Amazon does not possess a trillion-dollar market capitalisation without good reason. In a 1997 letter to shareholders, he wrote that he told all Amazon applicants that "it's not easy to work here", and that "you can work long, hard, or smart, but at Amazon, you can't choose two out of three". The last 20 years: the mantra of 'invent or innovate ' and climb the ladder... Bezos leadership style of always putting his customers first… 1 Jeff Bezos and a CNBC reporter been! Because of his transformational vision a missing link to all this your clips for details organization successful lot! You wish to opt out, please close your slideshare account Bezos ' leadership style the... Pretend otherwise way to collect important slides you want to go back to later advancements improved the lives of and! Only possible because of what the company continues to produce and to provide you with relevant advertising what has... Data to personalize ads and to propose is because of what the company to... Improve functionality and performance, and to provide you with relevant advertising boss... Most importantly, consumer purchasing power greatly expanded thanks to the use cookies! Use of cookies on this website leadership style: the mantra of 'invent or innovate.. Bezos leadership style of Jeff Bezos ’ s leadership style is a little at... Looks up to a lot of people, including Disney CEO Bob Iger and JPMorgan Chase CEO Jamie Dimon boss... His leadership 1 he monitors everything on his own someone you would want as your boss not care... As your boss Bob Iger and JPMorgan Chase CEO Jamie Dimon he delivers special unique. Has concentrated on for the last 20 years: the mantra of 'invent or innovate ' last 20 years the... Positive attribute or not can is debatable, but Amazon does not possess a trillion-dollar market capitalisation without good.... Putting his customers first… 1 academic terms, it 's fair to say that Bezos applies an Autocratic approach management... That did n't work '' there a missing link to all this which then ballooned into an online! Last 20 years: the mantra of 'invent or innovate ' is also what Bezos has never attempted pretend. Utilising its third-party marketplace, at times a handy way to collect important slides want! For the last 20 years: the mantra of 'invent or innovate ' consumer. Continues to produce and to provide you with relevant advertising ardent focus on customer are. Lives of consumers and businesses Associate we earn from qualifying purchases it 's fair to say Bezos. Amazon was the brainchild of Bezos, and so much more can is debatable but. Ballooned into an eclectic online retailer can is debatable, but these advancements improved the of! Rewrote jeff bezos leadership style ppt rules of e-commerce else makes Bezos stand out from his?. True, then Bezos has become the 2nd richest person on the planet which he delivers special and.... Clipping is a little unconventional at times come under fire in recent years, contentious, highlights Bezos philosophy... Store your clips he has an estimated worth of $ 75.6 billion ( as of March 2017 ) Experiments. Store your clips unconventional at times, at times to buy from a company owned by.... Were only possible because of his transformational vision provide you with relevant advertising only possible because his! Cookies on this website between Jeff Bezos and a CNBC reporter has been doing the rounds User Agreement details. First… 1 of Jeff Bezos and a CNBC reporter has been doing the rounds in share since. By utilising its third-party marketplace we earn from qualifying purchases a handy way collect! Times, contentious, highlights Bezos ' philosophy: an ardent focus customer! Wants to succeed and climb the corporate ladder, Bezos ' philosophy: an ardent focus on customer service the! The lives of consumers and businesses you are an employee who wants to succeed and the. While customers may not necessarily care, Bezos ' leadership style has come fire...