Carefully insert the tip of a pen or an unwound paperclip into the reset switch and press on to it. Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube. On the Wireless - 802.11 Radio page: a. Once the SBG6400 is full on and the top four LED lights are solid, power cycle all effected client devices. Intermittent connectivity is when the Internet connection is disconnected at random intervals.  This document provides troubleshooting steps for when this issue occurs only on Wi-Fi connected client devices. Wi-Fi Cable Modems. Everywhere in your house. With download speeds up to 343 Mbps and Wi-Fi speeds up to 300 Mbps, gaming and video streaming just got better! The SBG6400 is an all-in-one DOCSIS 3.0 Cable Modem, 802.11N Wi-Fi and 2-Port Gigabit Ethernet Router. How do I resolve wireless intermittent connectivity issue on my SBG6580? Once the SBG6400 is full on and the top four LED lights are solid, power cycle all effected client devices. ARRIS Surfboard Docsis 8X4 Cable Modem / Telephone Certified for XFINITY - Download. This document describes how to enable the guest network, and how to configure the guest network without wireless security. For too long, users have not set internet access rules or managed the quality / availability of their home Wi-Fi network – simply because it was too complicated to access. Learn more 3.8. SURFboard SBG6400 Gateway pdf manual download. 802.11ax Wi-Fi 6 technology gives you the fastest, most efficient wireless connectivity. From ARRIS, of course. Read honest and unbiased product reviews from our users. This document provides troubleshooting steps for when this issue occurs only on Wi-Fi connected client devices. Provides good internet speeds, but some have issues with a particular piece of hardware in the modem. Xfinity Subscribers. The SBG6400 is is a great choice for a 2-in-1 modem/router for those who have a high internet speed and don't plan on updating their devices. Used but like new - Arris SURFboard N300 DOCSIS 3.0 Cable Modem & WiFi Router (SBG6400) Communications Type - Cable Modem Connectivity Technology - Wired Connectivity, Wireless Connectivity SURFboard Modem, Telephone, and Wi-Fi Router. As a wireless router is where the SBG6400 falls short for me. 1995 - 2020 ARRIS Group, Inc. All Rights Reserved. The document contains the following sections, to be followed in sequence: If wireless connection issues arise, troubleshooting may resolve the issue, or may provide insight as to what is causing the issue. We have 1 ARRIS/Motorola SURFboard SBG6400 manual available for free PDF download: User Manual ARRIS/Motorola SURFboard SBG6400 User Manual (59 pages) Wireless … Unplug the SBG6400 from the power, wait 10 seconds, then plug back into power. Select the Scan Wireless AP's button. Arris Surfboard SBG6400 Modem & Router. The guest network Wireless functionality of the SURFboard SBG6580 wireless gateway is disabled by default. ... SBG6400 SKU: 5327200. I'll concede that some (and possibly the majority) of the fault lies with Cox, but the SBG's performance is still mediocre with Xfinity. C $65.51 +C $13.09 shipping. Ultra fast Internet speeds with Wi-Fi networking all-in-one. Learn more about ARRIS MAX Mesh.. Cable Modems. ARRIS/Motorola SURFboard SBG6400 is the most recent all-in-one wireless DOCSIS 3.0 cable modem by ARRIS at an affordable price that is designed for cable internet service and is also compatible with DOCSIS 2.0, 1.1 and 1.0 and supports IPv6 (most up-to-date net surfing standard) and IPv4. SURF with the original and save money! SBG6900-AC: Troubleshooting Intermittent Wired Connections, Determine if the issue is present on multiple devices.  If only one device is experiencing issues, and other client devices do not experience connectivity issues, then the problem may lie with the one client device.  In this case, contact the client device manufacturer for support in troubleshooting. Â, Perform a physical survey of devices that may be interrupting the Wi-Fi signal of the SBG6900-AC and relocate devices if needed. ... Arris. - 3385876 Many devices emit radio signals that interrupt the Wi-Fi broadcast of the gateway, while other items may block the signal.  Devices that may emit interfering signal include devices such as cordless phones, baby monitors, plasma televisions, wireless printers, and microwave ovens.  If any of these or similar devices are present, power off the device, or move the device or gateway to another location to eliminate interference.  For the strongest signal, locate the SBG6900-AC in an open area, not inside a cabinet or closet.  Locate the gateway several feet above the floor, ideally as high as reasonably possible. Â, Change the wireless channel of the gateway.Â, Wireless signal broadcasts on a limited number of Wi-Fi radio channels.  If other Wi-Fi sources such as neighboring wireless access points are using the same wireless channel, this may cause intermittent connectivity issues, even if the competing signal is relatively weak.  Changing the wireless channel within the SBG6900-AC gateway can improve connectivity.Â, SBG6900-AC (v1.5.x): Changing the Wireless Channe. 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